Satisfaction guaranteed

Promod.eu guarantees that your payment is secure.

Your banking details are all encrypted and protected by the secure Sogenactif system (SSL coding). That means that your banking details do not circulate freely on the web and never enter the Promod.eu site.
Once your payment has been accepted, your details are destroyed and do not remain on the Sogenactif server. That is why we ask you to re-enter your details on every order that you place.

Your personal details are 100% protected.

In order to meet your requirements and offer a distance service, we are obliged to record certain personal details such as your name, first name and address... this information is necessary to process and send you your order. This information is strictly for internal use only.

Promod.eu data is registered with the CNIL (Commission Nationale de l'Informatique et des Libertés) whose rules we carefully follow.
Your personal details are processed in accordance with the data and freedom of information laws of 6th January 1978. You have right of access and modification of data concerning you. You can simply write to us (providing us with your surname, first name, address and e-mail) at the following address: service@promod.eu or click on the section "My personal information".

On Promod.eu, you are free to change your mind!

If you do not wish to keep the item that you have ordered, you can change your mind up to 30 days after and we will refund the price of the articles returned in good condition.